Privacy Policy

1. Who We Are

Recipe Tech Solutions, Inc. is a Delaware C-Corporation that provides enterprise business intelligence software. We help organizations surface patterns and insights across their existing systems — connecting to the tools they already use without requiring them to replace anything.

Our headquarters are in the United States. Our platform is cloud-hosted and SOC 2 aligned.

2. Our Core Privacy Principle

This isn't a feature. It's the foundation of everything we build.

3. What We Do Not Retain

Our platform processes data to generate intelligence, but does not retain identifiable information. Specifically, we never store:

• Individual customer records or personally identifiable information from your systems
• Raw operational or transactional data
• Anything that could be reverse-engineered into source records
• User behavior profiles or individual usage patterns
• Any data used to train AI or machine learning models

What we retain are anonymized aggregate signals — statistical patterns that inform platform intelligence. These cannot be used to reconstruct your source data or identify any individual.

4. Data We May Collect

The only information we may collect relates to our business relationship with you, not your use of our software:

• Contact Information: Name, email, phone number, and company name when you request a demo, contact us, or become a customer
• Billing Information: Payment details processed through secure third-party payment processors for subscription services
• Support Communications: Records of support tickets and communications you initiate with us
• Website Analytics: Standard web analytics on recipetechsolutions.ai (not on deployed software) to understand how visitors interact with our marketing site

5. How We Use Information

The limited information we do collect is used only to:

• Respond to your inquiries and demo requests
• Process payments and manage your subscription
• Provide customer support when you request it
• Send important updates about your service (security patches, critical updates)
• Improve our marketing website (not our deployed software)

We do not use your information for advertising. We do not build profiles. We do not sell or share your contact information with third parties for their marketing purposes.

6. Regulatory Compliance

Recipe Tech Solutions is architected to support compliance with major regulatory frameworks:

• HIPAA: Our architecture supports covered entities and business associates handling protected health information (PHI)
• SOX: Financial controls and audit trails built into the platform
• PCI-DSS: Designed for environments processing payment card data
• GDPR: Data sovereignty controls that keep EU citizen data within EU infrastructure
• HITRUST: Security controls mapped to HITRUST CSF
• SOC 2: Trust service criteria alignment for security, availability, and confidentiality
• ISO 27001: Information security management system controls

Because identifiable data cannot persist in our systems by design, your organization maintains control over compliance obligations. We provide the intelligence layer; your source data remains yours.

7. Data Security

For the limited business data we do handle (contact information, billing):

• All data is encrypted in transit using TLS 1.3
• Data at rest is encrypted using AES-256
• Access is restricted to authorized personnel on a need-to-know basis
• We maintain audit logs of all access to customer business data
• Payment processing is handled by PCI-DSS compliant processors

For your operational data processed through our platform: it is anonymized before reaching our storage layer. The underlying source data is not accessible to us, not retained by us, and not recoverable from what we store.

8. Third-Party Services

We use minimal third-party services, and none of them have access to your operational data:

• Payment Processing: Secure payment processors for subscription billing
• Email Services: For transactional communications (confirmations, support responses)
• Website Hosting: For our marketing website only

None of these services have any visibility into the data you process with Recipe Tech Solutions software deployed in your environment.

9. Your Rights

Depending on your jurisdiction, you have rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Receive your data in a structured, commonly used format
• Opt-Out: Opt out of marketing communications at any time

To exercise any of these rights, contact us at the email below. We respond to all requests within 30 days.

Because we retain only anonymized aggregate patterns — not your source records — deletion requests for operational data processed through our platform are satisfied by design. There is nothing identifiable to delete.

10. Data Retention

We retain business contact information for as long as our customer relationship is active, plus a reasonable period afterward for legal and accounting purposes. Support communications are retained for 3 years. You can request deletion at any time.

Anonymized aggregate signals retained for platform intelligence: retained indefinitely as they contain no identifiable information. Business contact and billing data: retained for the duration of our relationship plus applicable legal periods.

11. Children's Privacy

Recipe Tech Solutions is enterprise software intended for business use. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify existing customers via email
• Post a notice on our website

Our core commitment to zero data exfiltration will never change. Any updates will only strengthen your privacy, not weaken it.

13. Contact Us

Questions about this Privacy Policy? Want to exercise your data rights? Just want to talk about privacy architecture? We're here.